Best Western Plus Mirage Hotel And Resort High Level, High Level - Reviews, Rooms Options & Prices 2025

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About the Resort

9616 Highway 58, High Level, Canada, T0H 1Z0

Best Western Plus Mirage Hotel And Resort, a 3-star family-friendly hotel, features a large indoor water park and offers free WiFi throughout the property, making it a convenient base for guests. This High Level hotel includes various amenities such as a fitness center and multiple dining options.

Rooms & Amenities

Rooms at Best Western Plus Mirage Hotel And Resort offer air conditioning, 40-inch LCD televisions with digital programming, microwaves, and refrigerators. Each room features a private bathroom equipped with complimentary toiletries and a hairdryer.

Dining Options

Dining options include the on-site Mirage Dining Room, which serves breakfast, lunch, and dinner, and The Mirage Ultra Lounge, offering a variety of seating and a selection of wine and cocktails. Guests can also relax at the Oasis Lounge under a large solarium.

Leisure & Services

Leisure opportunities at this hotel encompass a fitness center and the extensive water park, which features a water slide and kid's water park. The property offers additional amenities such as wedding services and a banquet hall for events.

Business & Local Area

Best Western Plus Mirage Hotel And Resort includes facilities measuring 9000 square feet, including a conference center suitable for meetings. The hotel is located near attractions like the Fox Haven Golf and Country Club and provides a complimentary shuttle to and from High Level Airport.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room

Max:

2 persons

30 m²

Bed options:

1 King Size Bed

Air conditioning

room details

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King Suite

Max:

2 persons

43 m²

Bed options:

1 King Size Bed

Air conditioning

room details

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Queen Room

Max:

4 persons

30 m²

Bed options:

2 King Size Beds

Air conditioning

room details

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Getting around

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City Center

High Level2300 ft

Airports

High Level (YOJ) 8.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable & Spacious

“The room was pleasantly spacious, equipped with a cozy bed, fridge, and coffee maker, making my stay truly enjoyable.” view full review

Well-Equipped Gym

“The fitness room had everything I needed, with treadmills and a stationary bike, making it easy to keep up my workout routine.” view full review

Fun Water Park

“The water park with the hot tub was a fantastic feature, perfect for relaxing after a long day, even if I didn't have time to fully enjoy it.” view full review

Delicious Desserts

“I had a good dessert experience at the restaurant, with the blueberry and white chocolate cheesecake being a standout treat.” view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Off-site parking lot
24-hour reception
Express check-in/ -out
Pets allowed
Security
Locker room
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Room service
Housekeeping
Laundry

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu
Children's pool
Water slides

Spa & Leisure

Indoor swimming pool
Aqua park
Jacuzzi

Room features

Air conditioning
Heating
Tea and coffee facilities

Media

AM/FM alarm clock

Location

9616 Highway 58, High Level, Canada, T0H 1Z0

Map view

9616 Highway 58, High Level, Canada, T0H 1Z0

City landmarks

Museums

Mackenzie Crossroads Museum and Visitors Centre

1.2 mi

1006 10th Avenue

Centennial Park

1.2 mi

High Level Sports Complex

3500 ft

High Level Outdoor Ice Rink

4900 ft

Parks

High Level Community Park

1.5 mi

R.E. Walter Memorial Aquatic Centre

1.2 mi

High Level Christian Fellowship

1.3 mi

Church

The Church of Jesus Christ of Latter-day Saints

1.3 mi

Mackenzie Highway Baptist Church

1.5 mi

Our Lady of Good Counsel Catholic Church

1.5 mi

Golf Course

Fox Haven Golf Course

2.1 mi

Golf Course

Fox Haven Golf Club

2.2 mi

High Level Evangelical Church

2.6 mi

Nearby

High Level Outdoor Ice Rink

1800 ft

Restaurants

A&W Restaurant

1100 ft

10110 97th St

Canton Chinese & Western Restaurant

1900 ft

9908 100 Ave

Reviews and Ratings

Feedback from previous guests about their experience

84%

liked the resort and would come back again

Clean and spacious rooms

Attentive staff assistance

Cold breakfast

Noise from outside

8.4/10

Great

Rooms

7.8

Location

7.8

Service

9.0

Dining

7.7

Hilda

United Kingdom, March 2025

6.8/10

I had a mixed experience at the Best Western Plus Mirage Hotel and Resort. On the one hand, the rooms were fantastic and the staff was friendly. On the other hand, I faced some service hiccups, particularly with dining and responsiveness from the front desk. Overall, it's a decent spot, but improvements could be made, especially in service speed.

Rooms

8.0

The rooms were well-appointed and very comfortable, featuring nice furnishings and a spacious layout.

Service

6.0

While the front desk personnel were friendly, the service was slow at the restaurant, which impacted my dining experience.

Location

7.0

The location felt secure and was conveniently situated, although getting to some amenities involved a long walk.

Dining

6.0

The food I enjoyed was nice, especially breakfast, but I did experience delays in service and issues with room service orders.

Facilities

7.0

The facility offered a range of features such as a gym and a water play area, but accessibility could be better for those with mobility issues.

Justin

United Kingdom, February 2025

7.2/10

My stay at Best Western Plus Mirage Hotel And Resort was a mixed bag. The staff was incredibly friendly and went out of their way to ensure my comfort, which I deeply appreciated. However, I faced some noise issues that disrupted my sleep, and the room temperature control could have been better. Overall, I found it a decent place to stay in High Level.

Rooms

7.0

The rooms are spacious and very comfortable, giving plenty of space for my family to relax. However, the temperature control wasn’t great, and it was quite cold at night.

Service

9.0

The staff were exceptionally friendly and helpful throughout my stay, especially the breakfast team who provided great service. I felt welcomed and taken care of.

Location

6.0

The location was convenient, though there were some cleanliness issues in the common areas. It could benefit from more attention to detail.

Dining

8.0

Breakfast was fantastic, with a variety of options and great service from the staff. I truly enjoyed the meals I had during my stay.

Facilities

6.0

The hotel had solid amenities, including a pool area that the kids enjoyed. However, the pool staff could have been more attentive.

Penelope

United Kingdom, February 2025

8.2/10

I had a mostly positive experience at the Best Western Plus Mirage Hotel and Resort. The room was comfortable and clean, but I did encounter a few issues with the noise level from other guests. The staff was friendly and helpful, but I think they could pay more attention to maintaining the facilities.

Rooms

8.0

The room was well stocked and spotless with comfy beds and quality towels, though some noise from other guests was bothersome.

Service

9.0

The staff were very polite and cheerful, making sure I felt welcome during my stay.

Location

9.0

The hotel is conveniently located, making it a great stop on the way to Yellowknife.

Dining

8.0

I enjoyed decent meals at the on-site restaurant, though I didn't try the breakfast provided.

Facilities

7.0

The facilities included a nice lounge and a pool area, but I felt the maintenance could be improved.

Robert

United States of America, January 2025

8.0/10

I had a lovely stay at the Best Western Mirage Hotel! The atmosphere felt like home, with exceptional, caring staff who truly treat guests like family. The hotel is clean and comfortable, although some noise from outside can be heard in the rooms. Dining options were delicious, especially the morning breakfast, but there were minor inconveniences due to road construction nearby.

Rooms

7.0

The rooms are pleasant and comfortable, featuring a mix of exterior and interior access, but soundproofing could be improved as I could hear noise from outside and neighboring rooms.

Service

10.0

Service was outstanding; every staff member was incredibly friendly and helpful, making sure I was well taken care of during my stay.

Location

7.0

The hotel is conveniently located just off the highway, making it easy to get around, though road construction in the area posed some minor challenges.

Dining

8.0

Dining was great, particularly the complimentary breakfast, which had a wonderful variety. I also enjoyed dinner, although one dish was average while dessert was excellent.

Facilities

8.0

The facilities include a fitness room with various equipment and a neat water park with a hot tub, adding fun options for guests.

Paul

United States of America, January 2025

8.2/10

I had a great stay overall at this hotel, which featured a fantastic restaurant and very comfortable accommodations. The staff was attentive and helpful, but I did experience some initial hiccups during check-in that caused some frustration. The breakfast spread was impressive, and the amenities, especially the pool area, were excellent for families. However, one downside was the temperature in the hallways and guest suite, which skewed a bit warm.

Rooms

8.0

The room was comfortable and included a microwave and mini fridge, although the temperature was a bit warm without a perfect air conditioning option.

Service

7.0

The service was generally friendly and accommodating, but my check-in experience didn’t start well, as the front desk staff seemed a bit dismissive.

Location

Dining

9.0

The dining experience was excellent; I enjoyed a delicious elk steak for dinner and a very expansive breakfast with many options.

Facilities

9.0

The facilities were great for families, including a pool with a kids play area and a water slide, making it a fun experience for all.

Tony

United States of America, January 2025

8.4/10

I keep coming back to this hotel for its comfort and friendly atmosphere. The rooms are clean and spacious, making my stays enjoyable every time. The dining options are good, especially for dinner, although breakfast wasn't the best on my last visit. The facilities like the indoor pool are a nice bonus, but I did find the temperature control in the rooms a bit lacking during my stay. Overall, it's great value for money, and I appreciate the attentive staff.

Rooms

9.0

The rooms are clean and spacious, with plenty of amenities. I liked that they had both interior and exterior doors, making it easy to access my vehicle without going through the lobby.

Service

10.0

The customer service was fantastic. The staff was attentive and engaged, ensuring I was satisfied with my stay and dining experience.

Location

8.0

The hotel is well-located in a northern town, convenient for my business trips. However, the area can sometimes feel limited in options.

Dining

7.0

Dinner was a delight with a nice variety on the menu but breakfast was a letdown as it was served cold on one occasion. Still, having dining options available late in the evening is convenient.

Facilities

8.0

The indoor pool and hot tub were great for relaxing after a long day. Everything was well-maintained, although I had some issues with room temperature control.

Harold

United Kingdom, December 2024

7.8/10

I had a mainly pleasant stay at the Best Western Plus Mirage Hotel and Resort, with fantastic customer service and comfortable accommodations. The food, especially dinner, was a highlight, although I did find some aspects like the carpet cleanliness needing attention. Overall, it was a good experience with a few minor drawbacks.

Rooms

6.0

The room was well-appointed and comfortable, with nice furnishings like side chairs and a large bathtub for relaxing after a long drive. However, the carpets were overdue for replacement and smelled unpleasant.

Service

10.0

The customer service was exceptional, with staff going out of their way to make sure I felt welcomed, especially acknowledging my membership status. The front desk and restaurant staff were friendly and helpful.

Location

7.0

The hotel's location was convenient, but I did have to walk quite a distance to reach certain areas within the hotel, which might not be ideal for people with mobility issues.

Dining

8.0

I enjoyed the meals, particularly the dinner options. The elk steak and other dishes were delicious, but the continental breakfast could be improved.

Facilities

8.0

The hotel had good facilities, including a nice pool, although I found it a bit cold and could have used more supervision. Housekeeping did a great job keeping the place clean and orderly.

Nancy

United States of America, October 2024

8.8/10

My stay at the hotel was a pleasant surprise. The friendly and accommodating staff made me feel welcomed right away, and the room was comfortable and well-equipped. However, I did notice some areas need improvement, especially regarding the dining experience which was not quite up to par. Overall, it offered a cozy atmosphere, but there’s room for enhancement.

Rooms

8.0

The room was comfortable, clean, and had both interior and exterior doors, making access easy and warm. The jacuzzi was a lovely bonus, but the temperature control could have been better as it was quite warm.

Service

10.0

The service was exceptional from every staff member; they were friendly and eager to assist throughout my stay.

Location

9.0

Situated right off the highway, the location was very convenient for my travels in Northern Alberta.

Dining

7.0

While the meals I had were enjoyable, I felt the dining experience could benefit from more variety in the menu options.

Facilities

7.0

The hotel's facilities were generally good, with elegant dining space, but could use some updates to match modern standards.

Samuel

United States of America, October 2024

8.6/10

I had a really nice stay at this hotel! The rooms were clean and comfortable, and the staff were incredibly attentive and friendly. While the breakfast didn't quite meet my expectations as it was served cold, having a restaurant on-site that stayed open late was super convenient. Overall, it’s a great place to stay when visiting High Level, definitely worth considering for the value and service.

Rooms

9.0

The room was comfortable, clean, and spacious, complete with all the necessary amenities like a fridge and coffee maker.

Service

10.0

The staff was very friendly and went out of their way to assist me, especially with meal and charging inquiries.

Location

9.0

The hotel is conveniently located near everything, making it easy to access local attractions and amenities.

Dining

7.0

While the restaurant offered good food, I was disappointed that the breakfast was cold; the menu had a nice variety otherwise.

Facilities

8.0

The facilities appeared to be well-maintained and included a decent parking space, although they could improve on noise control.

Clean and spacious rooms

Cold breakfast

Guy

United Kingdom, October 2024

8.2/10

I had a pleasant stay at the Best Western Plus Mirage Hotel and Resort. The rooms were beautifully renovated and super comfortable, giving me a sense of home on my travels. However, I did experience some challenges with noise and temperature control that could definitely be improved.

Rooms

8.0

The room I stayed in was beautifully renovated and very comfortable, almost making it feel like a new build.

Service

9.0

The staff across the board were incredibly friendly and attentive, especially at the front desk and during breakfast.

Location

8.0

It's conveniently located between Yellowknife and Edmonton, making it a perfect stopover during my drive.

Dining

9.0

Breakfast was delicious, with freshly cooked eggs that felt homey, plus the dinner options were great too.